Dealing with Difficult People


Powerful mini-course that teaches you the different personality styles and how to deal with them successfully in your business and life!


We all know some difficult people, don’t we? It’s frustrating enough when there are people that we deal with casually, but it is worse when they are members of our family, a client or a boss. If these people are coworkers, it’s irritating, but we can possibly keep interaction with them to a minimum. If they are people we can’t get away from, it takes a little skill to deal with them and come out un-frazzled.

How many of these types are familiar to you?

  1. The Big Bully.
  2. The Come From Behind Artist.
  3. The Volatile Volumizer.
  4. The Know It All Non-Listener.
  5. The Wishy Washy One.
  6. The Yes Me To Death Fraud.

These fairly familiar types show up in all walks of life as coworkers, family, neighbors and friends. They can terrorize and paralyze you. You don’t like working with them or even talking to them.

Luckily, Dealing with Difficult People will show you how you can outsmart them and help them. If you understand them and then use some easy strategies, you have a good chance of keeping peace and getting what you want done.

Each mini-course is delivered in short, tip-style topics making it super easy to organize and utilize.

This Dealing with Difficult People mini-course includes:

Dealing with Difficult People Audiobook
10 Dealing with Difficult People Quick Audio Lessons
10 Dealing with Difficult People Quick Video Lessons
Dealing with Difficult People Guidebook
20 Dealing with Difficult People Mini-Posters


If you are an auditory learner, you learn by hearing and listening. You understand and remember things you have heard. You store information by the way it sounds, and you have an easier time understanding spoken instructions than written ones.

This mini-course includes an audiobook and 10 audio lessons.

These professionally recorded audio files are perfect for creating CD’s or uploading to your IPhone or other personal listening device. Provided in .mp3 format.


If you are a visual learner, you learn by reading or seeing pictures. You understand and remember things by sight. You can picture what you are learning in your head, and you learn best by using methods that are primarily visual. You like to see what you are learning.

This mini-course includes 10 video lessons.

These professionally created video lessons are perfect for creating DVD’s or uploading to your IPhone or other personal viewing device. Provided in .mp4 format.


Do you do best in classes in which teachers do a lot of writing at the chalkboard, provide clear handouts, and make extensive use of an overhead projector? Do you take detailed written notes from your training and webinars? If YES, you are probably a Visual Learner. Visual Learners learn best when information is presented in a written language format.

This comprehensive lesson guidebook allows you to follow the audio or video lessons word for word and not miss a single idea.  Provided in .pdf format.


  • Different types you might know and how to handle them
  • The Big Bully
  • The Ambush Artist
  • The Volatile Volumizer
  • The Know-It All Non-Listener
  • The Wishy-Washy One
  • The Yes Me to Death Fraud
  • The Deep, Deep Freeze
  • The No, Not Ever Person
  • The Complaint Central Person


These 20 large images (800px by 1000px) are created by our in-house designer.  Each poster includes a quote related to the main topic.  These posters can be posted as reminders, used as affirmations or shared on your website, blog or social networks.  Provided in .jpg format.


  • Bonus Dealing with Difficult People Cheat sheet
  • Bonus Dealing with Difficult People Infographic
  • Bonus Dealing with Difficult People Trainer’s Slides

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Add Dealing with Difficult People to your shopping cart for only $29 and when you have completed your selections simply check out using our secure server and your purchases will be delivered to you via our Amazon S3 digital delivery system. It’s fast, safe and easy!

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